Empresas: Sitel Portugal
Are you a sports enthusiastic and would like to work in a sports streaming platform?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
DAZN is a tech-first sports streaming platform that reaches millions of users every week. It provides fans the control and flexibility to watch their sports, their own way, at home or on the go.
As a customer service specialist in this project, your daily responsibilities will include:
Ability to assist users with general Inquiries and technical support issues through phone, email, chat and social messaging channels (as assigned) regarding streaming services
Solve with precision and efficiency emerging issues that customers may face in a proactive way
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback
What’s in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
Competitive wages and stability
Private healthcare & dental insurance (after six months of employment)
Continuous learning/development opportunities and competitive career opportunities
A safe, friendly, creative, innovative and technological organization
International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)
Requisitos : To succeed in the role, you will need to have:
Native or proficient level of Italian (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Por favor, para apuntarte a este trabajo visita www.turijobs.com.