Introduction

The Hotel Splendide Royal, member of Swiss Deluxe Hotels and Leading Hotels of the World, in order to complete our team, is looking for an experienced and motivated Hospitality Manager

Your tasks

The applicant will represents the hotel to our guest throughout all stages of the guest’s journey, therefore we are looking for a professional candidate with at least 3 years of previous hotel experience in a five star environment and similar position who will give to our guests a personalized attention and create a positive experience. He/she will organize and oversee daily operations of our Front of House facilities. He/she will be responsible for coordinating activities and ensuring the respect of all quality standards, procedures and helping colleagues reach their full potential.

Benefits

• An inspiring working environment in a well-established Palace hotel
• A distinctive and interesting personal challenge
• An adequate salary based on personal experience
• Excellent training and further personal development opportunities
• A constantly evolving workplace

This job will give you the unique opportunity to boost your international experience, work closely with the management to further develop the hotel and expand your skill set.

Start of employment: April 2021

Requisitos :

• Dynamic personality
• Eloquent and polite
• Fluent (oral and written) in Italian, English, German  and French
• Problem solver
• Hands-on experience in customer service
• Solid understanding of hospitality procedures and best practices
• Excellent organizational and leadership skills
• BSc in hospitality management

The successful candidate should have a natural talent for customer service and able to ensure excellent guest experience while meet and exceed their expectations.