Customer service agent (aviation) (m/f) Remote job – (Extranjero)

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Empresa contratante:

C Teleport

Empresas: C Teleport
Position: Customer Service Agent (Aviation)

Working hours: 14:30 – 23:00

Place: from home (fully remote)

Job duties:

– Assisting clients with chat requests

– Doing ticket refunds and changes

– Managing bookings in Galileo (only fixing complex cases)

– Training clients on how to use the booking tool

– Calling clients for feedback

– Weekend chat and weekend emergency line monitoring (paid extra)

The employee has to be self-employed/freelancer to pay taxes on their own.

Salary: negotiable, EUR 1100-1500 GROSS (depending on the expertise)

Time of commencement: 1st of April, 2021
Requisitos : Job requirements:

– 1+ years of hands-on experience in ticket refunds and changes in Galileo (GDS) or Amadeus

– Fluent spoken and written English

– Good communication skills

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