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Technical support l1 (german or dutch) – (Barcelona)

Empresa contratante:

Blu Selection


Empresas: Blu Selection
The Company.

Being one of Europe´s leading global outsourcing companies with over 60 different locations worldwide, our client stands for diversity and quality, and collaborates with 500 Fortune Companies in the world.

For one of their clients, the most famous multinational tech company specializing in Internet-related services and products (hint: you use it everyday), they are looking for native German L1 technical support specialists willing to join their bubbly international support team.

The Job.

In this position, you will be in charge of:

– Resolving basic technical issues on the phone, via email, and possibly chat
– Reporting and escalating the issues, when appropriate
– Managing your own ticket queue while ensuring top customer satisfaction and teamwork with the Tier 2 technical support staff until the tickets are closed

Please note that the tasks may vary depending on the project you will work on

The Profile.

You are:

– A native German speaker with good English and great communication skills (spoken and written)
– Experienced in technical support or customer service
– Quality and service-oriented with strong adaptability, empathy and listening skills
– A detail-oriented, fast learner, communicative and positive individual
– Highly interested in IT

The Offer.

– A salary in line with the Barcelona market: 19.500 euros gross/year + bonus of 3.000 euros gross/year + full-paid training period
– Private Medical Insurance
– Full-time job (39 hrs/week), standard office hours, Monday to Friday
– A long-term position within an international company with a multicultural environment (20+ nationalities) and career growth opportunities
– A fun, friendly and open-minded team in an office located close to the beach
Requisitos : The Profile.

You are:

– A native German speaker with good English and great communication skills (spoken and written)
– Experienced in technical support or customer service
– Quality and service-oriented with strong adaptability, empathy and listening skills
– A detail-oriented, fast learner, communicative and positive individual
– Highly interested in IT

Beauty customer service agent (french) – (Lisboa)

Empresa contratante:

Blu Selection


Empresas: Blu Selection
+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++

You are passionate about beauty and make-up and want to share your knowledge with other people?
You are interested in being part of a multicultural team in a company which works alongside well-known?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime!

The Company.

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

The Job.

As a French Beauty Customer Service Agent, you are responsible for:
– Answering questions from customers regarding the products, orders, payment methods or shipping, while always remaining calm and polite
– Transforming online credit simulations into completed files
– Handling calls for prospects and clients

You will find yourself in a position in which you can directly impact the shopping experience of others, whether it is via phone, e-mail or chat.

The Offer.

– 6-month temporary contract
– Working hours: Monday to Friday, rotating shifts 9 am to 6 pm
– A package in line with the market: 830€ gross / month x 14 months + up to 100€ / month performance bonus + up to 50€ complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
– If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months
Requisitos : The Profile.

– You are a native French speaker with good English skills this is a must!
– You are passionate about the Beauty and Make-Up industry studies or experience in this industry is a plus
– You are excited to face a new challenge such as leaving your home country and settling down somewhere new
– You love travelling, meeting people from different countries and getting to know their culture
– You want to work in a great team with people from all over Europe
– You are motivated, reliable and adaptable to various situations
– Your communication skills are flawless
– You are willing to learn and, develop and acquire new skills
– You are dynamic and self-motivated?
– You must hold EU Citizenship or valid work permit for Portugal

Estágio remunerado (m/f) no Reino Unido, general assistant (alojamento + salário mínimo uk) – (Extranjero)

Empresa contratante:

VidaEdu


Empresas: VidaEdu
Programa educativo de componente prática. Trata-se de uma experiência profissional no Reino Unido, com alojamento e remuneração. A oportunidade de conhecer outro país, cultura e métodos de trabalho, enriquecendo o CV ao viajar para o Reino Unido, com garantias e em segurança.
As tarefas a realizar dependem do nível de inglês e do perfil. Vagas nas áreas do Turismo e Hotelaria: hotéis, restaurantes, turismo rural.

Remuneração: Salário Mínimo no Reino Unido. Alojamento e alimentação são providenciados pela entidade.
Duração: entre 4 a 12 meses (escolhida pelo participante).
Datas de início: setembro e outubro.
Inscrições: agosto e setembro. Inscrição concluída com 1 mês de antecedência, no mínimo, relativamente à data de início.

No próximo ano dificilmente vai ser possível participar no programa por causa do Brexit. Quem iniciar o programa este ano pode ficar no Reino Unido até dezembro de 2023.
Requisitos : – Idade a partir dos 18 anos
– Nível de inglês elementar (A2)
– Com ou sem experiência anterior
– Todos os anos de escolaridade
– Pessoas de todas as áreas profissionais
– Cidadãos da União Europeia

French speaking advisor for a retail project – (Lisboa)

Empresa contratante:

Webhelp Portugal


Empresas: Webhelp Portugal
As a French Speaking Advisor for a Cosmetic Retail Project, you will develop your technical skills inside one of the most innovative and well-known cosmetic and perfumery brands in the world.

Your future project

As a French Speaking Advisor for a Cosmetic Retail Project, you will:
• Develop technical skills that will empower you to support the after-sales process and every step related to it (i.e. online orders, refunds…).
• Provide a warm contact with the clients, attending their queries and adding value by increasing our Brand awareness.
• Become a part of an inclusive and supportive team who will work with you at achieving your development goals and receive consistent guidance and feedback from our dedicated team leaders and trainers.

We offer you

• Competitive wages (14 monthly payments per year)
• Meal Allowance
• Performance bonus
• Availability to work from home temporarily
• Health insurance with a dental plan (after 6 months contract)
• Relocation package – accommodation in a shared apartment for 6 months and flight reimbursement.

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

Requisitos : We are looking for

• Native or Proficient French and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Previous experience in Customer Service or a sales representative is a plus
• Immediate Availability to join our project

French financial and commercial advisor – (Lisboa)

Empresa contratante:

Webhelp Portugal


Empresas: Webhelp Portugal
About our project

Our customer is the only consumer credit web platform in Europe that has a bank license. This model allows investors to directly finance consumer credit from individuals. The group has over 150 employees up to date and has financed over € 500 million in loans.

Your future project

• Assist customers who have a pre-accepted request in the entity via Outbound/Inbound calls
• Advise and answer the client questions about the product
• Present, promote and sell products using solid arguments
• Management of emails of inquiries, incidents, and claims of customers
• Receive and classify the requests and documentation of new clients
• Provide support in the integration and adaptation of business processes
• Collect information for the entity’s area of operations.
• Commercial activities: upsell and cross-sell using the company portfolio (for ex : selling an Insurance related to the credit)

We offer you

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package: shared accommodation and flight reimbursement
• Possibility to do Work from Home*

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.

Requisitos : We are looking for

• Native or Proficient French and fluent English (B2)
• Previous experience in Customer Service or a credit recovery experience preferred
• Commercial and Upselling skills are highly valued
• Analytical capability of the credit cycle overview is a plus
• For non-EU residents, it is mandatory to have a valid work permit.

French speaking advisor for a streaming service project – (Lisboa)

Empresa contratante:

Webhelp Portugal


Empresas: Webhelp Portugal
Are you passionate about entertainment?
Then join this new streaming service hub that is waiting for you at Webhelp.

Our Client
Our Client is a multinational American company leader in the mass media and entertainment industry.
As a global brand, it brings to customers the world’s most beloved characters and timeless stories through best-in-class direct-to-consumer streaming video services.

Profile
As a Customer Experience Advisor, you will be the first point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our client’s customers’ needs aiming to provide an excellent service. If you are someone that you enjoy delivering world-class customer service, then this is your opportunity.

Your future project
• Assist viewers through phone and/or chat regarding different queries
• Provide account and application support to viewers namely with regards to software functionality
• Provide technical support and troubleshoot of system configurations and network settings
• Provide accurate and real-time responses to the viewer’s inquiries.

Requisitos : We are looking for
• Native or Proficient in French
• Fluency in English (B2)
• Passionate about entertainment and media enterprise
• Excellent communication skills coupled with empathy, team spirit and customer-oriented
• Familiarity with digital streaming services and devices
• Have a positive and can-do attitude
• Previous experience in Customer Service is highly valued
• For non-EU residents, it is mandatory to have a valid work permit.

Rental agent Madrid – (Madrid)

Empresa contratante:

Centauro Rent a Car


Empresas: Centauro Rent a Car
We are looking for Rental Agents for our Branch Offices in Madrid.

The main responsibilities are:

– Customized attention and information to national and international clients.
– Booking management and rental contracts of our vehicles fleet.
– Advice and sale of related products.
– Invoicing and payment.
– Check-in and Check-out of vehicles.  
Requisitos : Minimum requirements:

– English level B2.
– Driving license and own car.
– Work experience in customer services.

Rental agent Alicante – (Alicante)

Empresa contratante:

Centauro Rent a Car


Empresas: Centauro Rent a Car
We are looking for Rental Agents for our Branch Office at the Alicante airport.

The main responsibilities are:

– Customized attention and information to nationals and internationals clients.
– Booking management and rental contracts of our vehicles fleet.
– Advice and sale of related products Invoicing and payment.
– Check-in and Check-out of vehicles.
Requisitos : Minimum requirements:

– English level B2 (it will have level test).
– Driving license and own car.
– Work experience in customer services.

Rental agent Benidorm – (Alicante)

Empresa contratante:

Centauro Rent a Car


Empresas: Centauro Rent a Car
We are looking for Rental Agents for our Branch Office in Benidorm.

The main responsibilities are:

– Customized attention and information to nationals and internationals clients.
– Booking management and rental contracts of our vehicles fleet.
– Advice and sale of related products Invoicing and payment.
– Check-in and Check-out of vehicles.  
Requisitos : Minimum requirements:

– English level B2 (it will have level test).
– Driving license and own car.
– Work experience in customer services.

Rental agent Valencia – (Valencia)

Empresa contratante:

Centauro Rent a Car


Empresas: Centauro Rent a Car
We are looking for Rental Agents for our Branch Office in Valencia.

The main responsibilities are:

– Customized attention and information to national and international clients.
– Booking management and rental contracts of our vehicles fleet.
– Advice and sale of related products.
– Invoicing and payment.
– Check-in and Check-out of vehicles.
Requisitos : Minimum requirements:

– English level B2 (it will have level test).
– Driving license and own car.
– Work experience in customer services.

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